Terms of Service

1. Acceptance of Terms

By creating an account or using Sorian.ai, you accept these Terms and our Privacy Policy. If you do not agree, do not use our services.

2. Description of Service

Sorian.ai provides AI-powered automation for managing Instagram and Facebook direct messages and post comments. Our services include:

• Automated responses to comments and messages.
• AI agent training and customization.
• Scheduling and lead management features.

3. User Eligibility and Account Registration

To use our services, you must:

• Be at least 18 years old or have parental consent.
• Have valid Facebook and/or Instagram business accounts.
• Provide accurate and complete information during registration.

You are responsible for maintaining the confidentiality of your account credentials.

4. User Conduct and Prohibited Activities

You agree not to:

• Use the service for spam, harassment, or illegal activities.
• Violate Facebook or Instagram's terms of service or community standards.
• Attempt to reverse engineer, hack, or disrupt our services.
• Infringe on intellectual property rights.

5. Intellectual Property

All content, features, and functionality of Sorian.ai are owned by us or our licensors. You retain ownership of your data but grant us a license to use it for providing services. You may not copy, modify, or distribute our intellectual property without permission.

6. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your information. By using our services, you consent to our data practices.

7. Payment and Billing

Subscription fees are billed in advance. You agree to pay all charges associated with your account. Refunds are provided according to our refund policy. We may change pricing with 30 days' notice.

8. Termination

Either party may terminate this agreement at any time. Upon termination, your access to the service will cease, and we may delete your data after a reasonable period. Sections that by their nature should survive will remain in effect.

9. Disclaimers and Limitation of Liability

Our services are provided "as is" without warranties. We do not guarantee uninterrupted service or specific results. To the maximum extent permitted by law, our liability is limited to the amount you paid in the 12 months preceding the claim.

We are not responsible for actions taken by Facebook or Instagram regarding your accounts.

10. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of the service, violation of these Terms, or infringement of third-party rights.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through binding arbitration in [Your Location].

12. Changes to Terms

We may update these Terms at any time. Continued use after changes constitutes acceptance. We will notify you of material changes.

13. Contact Information

If you have questions about these Terms, please contact us at: